Payone: different order status

23.08.2017 17:00 #1
Andrey
Gast

Payone: different order status

After successful authorization without 3-D Secure order status is 'pending' and payment status is 'complete'.

But after authorization with 3-D Secure (with redirect) - order is 'open' and payment is 'incomplete'.

How do I change it?

31.08.2017 14:45 #2
Christian Schmidt
Fast & Media Team
Aus Blankenburg (Harz)
315 Beiträge

Hello Andrey,

I think I know what the problem is.

Can we talk or write via Skype next week? Please write an email via contact form at the bottom of the page or click on the skype button below.

Best regards,
Christian Schmidt

20.09.2017 12:26 #3
Andrey
Gast

Hello Christian,

I sent you a request via Skype, please let me know when are available for talking.

Thanks,
Andrey.

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